Cosmetica Laboratories INC.

Client Care

Business Development/ Project Management

Our Business Development and Project Management teams are committed to strong relationships with both our client partners and internal departments to ensure the success of all client product programs.  Our goal is to provide our customers with consistent, personalized and compelling customer experiences from the first point of contact when developing an inspirational idea to delivering a collaborative innovation with ‘best in class’ quality and delivery.

As a leading client ambassador we provide the following services:

  • Cultivating inspirational product  brainstorming sessions and delivering innovation presentations
  • Understanding our client’s brand concept  in order to work efficiently on custom innovation projects
  • Administrating communication plans that provides accurate project scheduling and timelines, highlighting any risk or challenges in the early stages of a project
  • Timely Pricing and Quotes
  • Inventory Tracking
  • Order Status

As true partners we work through challenges and risks together to ensure the best decisions are made to fulfill the objectives of launching a successful project.  Our communication commitment is to respond quickly to customer requests and to deliver the right information to the right person at the right time

At Cosmetica we focus on distinction in all facets of our client care services which include; transparent management of new product launches/ regular orders, understanding quality requirements and on-time/in-full delivery. We win when our clients win.